Privacy Policy

Effective February 16, 2025

Welcome to Koa Soluna. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and make purchases.

Information We Collect

When you visit our website, we may collect personal information such as your name, email address, and payment details at checkout. We also collect transaction details related to your purchase history of digital products, as well as technical data including your IP address, browser type, and cookies for analytics and site functionality. We do not collect or store sensitive payment details, as transactions are processed securely through third-party payment providers such as PayPal and Stripe.

How We Use Your Information

Your information is used to process and deliver digital purchases, send order confirmations and download links, provide customer support, enhance website functionality, and occasionally share updates if you choose to receive them. You can unsubscribe from emails at any time by selecting the “unsubscribe” option in our emails.

How We Protect Your Information

We take security seriously and use industry-standard measures to protect your personal data. However, no online transaction is completely secure, and we encourage you to reach out if you have any concerns.

Third-Party Services

To facilitate purchases and improve website performance, we may share necessary data with trusted third-party services, including payment processors like PayPal and Stripe and analytics providers such as Google Analytics. These third parties have their own privacy policies that govern how they handle your data.

Cookies and Tracking

Our website uses cookies to improve functionality, track visitor interactions, and enhance the user experience. If you prefer, you can disable cookies through your browser settings.

Your Rights

You have the right to request access to your personal data, ask for corrections or deletion of your information, and opt out of emails or tracking technologies. If you have any privacy-related inquiries or requests, please contact us at connect@koasoluna.com.

Policy Updates

This Privacy Policy may be updated periodically, and any changes will be reflected on this page. We encourage you to review it occasionally to stay informed.

Contact Us

If you have any questions or need assistance, you can reach us at connect@koasoluna.com.